Information Technology
The mission of the Salem Community College Information Technology department is to provide faculty, staff, and students with a primary point of contact within SCC so that access to college-supported technology services and the technical assistance essential to effectively use these services are provided in an efficient and effective manner.
Salem Community College encourages everyone to read through this section before using any technology on campus as well as personal technology while on campus.
E: helpdesk@salemcc.edu
P: 856.351.2671
Need Assistance?
If you are having trouble accessing your account, need technical assistance, or just have general questions, the IT Help Desk can provide assistance. You can contact the the IT Help Desk by calling 856.351.2671 or email helpdesk@salemcc.edu.
Agreements and Procedures
Salem Community College's Information Technology department has several agreements, statements and procedures for technology use while on campus. Please through the following information when using college technology and personal technology while on the campus network.
Salem Community College is committed to protecting your privacy. The following Privacy Statement describes what information we collect from you when you visit this site, and how we use this information. Please read this Privacy Statement carefully so that you understand our privacy practices.
When bringing broad computer use at Salem Community College, we require for responsible use and awareness. Please read and follow our security and acceptable use policies.
By accessing Salem Community College computing, communication, and information resources, you agree to be bound by these terms. These terms are subject to change. Updated versions of this and other related documents will be made available online. If you do not agree with these terms, or with future changes to these terms, you must discontinue all use of applicable College resources. A violation of these terms may result in civil, criminal, or other administrative action.
By accessing Salem Community College computing, communication, and information resources, you agree to be bound by these terms. These terms are subject to change. Updated versions of this and other related documents will be made available online. If you do not agree with these terms, or with future changes to these terms, you must discontinue all use of applicable College resources. A violation of these terms may result in civil, criminal, or other administrative action.
In the age of growing technology, it is important to ensure any personal information is kept secure. Here at Salem Community College’s Information Technology Department, we take information security seriously by protecting our faculty, staff and students from any potential breaches of our information systems. Alongside our privacy protections, we provide training materials on how to further understand various threats and learning to protect or avoid such threats. This information will typically be sent to your SCC email address.
Information Technology Maintenance
The Salem Community College Information Technology department performs major maintenance three times a month. All maintenance takes places on the first three Saturdays of the month, between the hours of 9:30am – 11:30am.
The third Saturday of the month is the only maintenance period that affects the availability of student services. During this period, the following student services will be temporarily unavailable: Self-Service Portal, Online Services Portal, and Canvas.
We highly recommend avoiding using these services during this time-frame, even if they appear accessible. SCC will not be responsible for data loss if you are using these services during maintenance.
If issues arise that will cause a longer than scheduled delay in return of services, an announcement will go out alerting you of such issues. Student email will always remain accessible during SCC maintenance periods.
Have any questions or concerns? Send an email to the Help Desk.
