NJBIA Basic Skills Training
The NJBIA Basic and Employability Skills Workforce Training Program is available through a partnership of the New Jersey Business & Industry Association (NJBIA), the New Jersey Community College Consortium for Workforce and Economic Development, and the NJ Department of Labor and Workforce Development.
Training programs include:
- PC Skills – Windows, Outlook, Excel, Word, PowerPoint
- Communications – Verbal & Written
- Customer Service
- English as a Second Language
- Spanish in the Workplace
- Mathematics and Measurement
To attend this free training, you must be currently employed in the state of New Jersey. Public employees and those who are unemployed, are not eligible to participate. There are two ways to benefit from this training - 1) individuals can enroll via open enrollment classes or 2) companies can request a dedicated class for employees.
Open Enrollment Classes
Individuals can attend open enrollment classes with employees from multiple companies.
The following open enrollment courses are currently scheduled.
Salem Community College Leadership Institute
Leadership Institute Development Series
The Institute features five levels of training process design:
Level I - Basic Supervisory Leadership is for supervisory leaders with less than one year of experience, those projected to be promoted to supervisory leadership positions, or for supervisory leaders with no prior supervisory leadership training.
Topics include the dimensions of supervisory leadership, qualities of successful supervisory leadership, maximizing employee motivation and performance, the leadership triad, and managing interpersonal relationships.
Level II - Intermediate Supervisory Leadership builds on Level I and is for those who have completed a Level I certificate.
Topics include the new generation workforce, principle of problem ownership, tools for activating the leadership triad, and personality typing (MBTI).
Level III - Advanced Supervisory Leadership builds on Level II and is for those who have completed a Level II certificate.
Topic is Situational Leadership.
Level IV - Resonant Supervisory Leadership builds on Level III and is for those who have completed a Level III certificate.
Topic is Leading With Emotional Intelligence.
Level V is customized for Executive Level Leadership.
Approach to Clients
The Institute is certificate-based and features both stand-alone and customized training processes in modular formats. However, the preference is to custom-design the training process to better meet individual client needs.
The approach begins with a front-end assessment featuring both interviews and pre-process questionnaires to determine specific needs and outcomes desired by the client. Analysis of the data collected drives the preliminary process design which is then presented to the client for review and validation. Employer validation of the outcomes and resulting training process initiates the final process design and contract negotiations.
Training Process Delivery
Experience indicates that leadership training is most effective when it is research-based, simple, and direct. Therefore, training processes are practical, focused, and engaging, thus providing participants with the opportunity to integrate existing knowledge and experiences with new information and insights.
Training processes feature a multi-modal approach to learning that actively engages participants. Diagnostic, technique demonstration, role playing, messy-data scenarios, practical application, small group experiential activities, and lecturettes supported by printed materials and video-based media are featured to appeal to different learning styles.
The content materials are designed to reflect the dynamics and unique needs of the client operating environment and staff functioning. Thus, the training processes provide an array of opportunities to help participants develop, strengthen, and polish the behavioral skills necessary to carry out responsibilities with accountability and to deal effectively with the different situations managers typically encounter.
Training Process Follow-up
The role of substantive follow-up is to conduct both process and product evaluations, solicit feedback on the integration of the training process content into the work environment, to assess what is going well/getting in the way, to identify the expectation-reality gap, and to assess the means to close any existing gap.
Management and Supervisory Leadership Training Topics
- Leading with Emotional Intelligence/EQi
- MBTI(Myers-Briggs) Training
- CLI 360 Feedback Assessment
- Job and Task Analysis
- Managing Change
- Situational Interviewing
- Preventing Sexual/Work Place Harassment/Workplace Violence
- Employment Law
- Employee Selection, Development, and Retention
- Conducting and Delivering Effective Performance Appraisals
- Progressive Discipline
- Effective Team Building
- Managing Up/Managing Down
- Workforce Empowerment
- MBTI Training
- Managing Interpersonal Relationships
- Motivating for Success
- Dealing with Difficult People
- Performance Coaching
- Conflict Resolution
- Creative Problem Solving/Decision Making
- Developing Effective Listening Skills
- Conducting Effective Meetings
- Making Effective Use of Time
- Stress Management
- Applied Strategic Planning
- Presentation Skills Training
- Customer Service Training
- Facilitator Training
- Writing Employee Handbooks
- Affirmative Action Training
SCC has a special mission to serve business and industry in Salem County and the Mid-Atlantic region. Customized training programs have been developed for area employers in many subjects, including personal computer applications, customer service, industrial process technology, instrumentation, electrical technology, management development, supervisory skills and interpersonal communication. Employers may arrange training at the College or at the work site, on a schedule that is convenient for participating employees. SCC also works closely with business in developing Department of Labor Customized Training grants which can cover the cost of training provided to employees.
SCC's clients have included:
- Atlantic City Electric
- The Bank
- Delaware River Bay Authority
- DuPont Co.
- Franklin Savings Bank
- Harvest Community Bank
- Phoenix Glass
- Puerto Rican Action Committee (PRAC)
- Tri County Insurers, Inc. (now Bollinger, Inc.)
- J.E. Berkowitz, L.P.
- Mannington Mills, Inc.
- Memorial Hospital of Salem County
- NJ Department of Human Services
- Pennsville National Bank
- Salem City Schools
- Siegfried, USA
For more information please contact:
Director of Business Outreach and Continuing Education
P: (856) 351-2608