The Institute features five levels of training process design:
Level I - Basic Supervisory Leadership is for supervisory leaders with less than one year of experience, those projected to be promoted to supervisory leadership positions, or for supervisory leaders with no prior supervisory leadership training.
Topics include the dimensions of supervisory leadership, qualities of successful supervisory leadership, maximizing employee motivation and performance, the leadership triad, and managing interpersonal relationships.
Level II - Intermediate Supervisory Leadership builds on Level I and is for those who have completed a Level I certificate.
Topics include the new generation workforce, principle of problem ownership, tools for activating the leadership triad, and personality typing (MBTI).
Level III - Advanced Supervisory Leadership builds on Level II and is for those who have completed a Level II certificate.
Topic is Situational Leadership.
Level IV - Resonant Supervisory Leadership builds on Level III and is for those who have completed a Level III certificate.
Topic is Leading With Emotional Intelligence.
Level V is customized for Executive Level Leadership.